Privacy Policy

1. Introduction

At Barry O'Brien Historical Tours and Books, we take your privacy seriously. This Privacy Policy outlines how we collect, use, share, and protect your personal data when you visit our website, purchase our books, or book our tours. We are committed to complying with applicable data protection laws, including the European Union's General Data Protection Regulation (GDPR) and relevant US State Laws (such as CCPA/CPRA).

2. What Information We Collect

To provide you with our services, we may collect the following types of information:

• Contact Information: Names, email addresses, and phone numbers.
• Financial Information: Billing address and payment details (payment processing is handled securely by our third-party payment providers).
• Technical Data: IP addresses, browser types, and cookie data for website performance and analytics.

3. How We Collect Your Data

We collect information through the following methods:

• Directly from You: When you fill out booking forms, sign up for our email newsletter, make a purchase, or contact us via our website.
• Automated Technologies: Through the use of cookies and automated website tracking tools that monitor website performance and visitor behaviour.

4. Why We Collect Your Data

We use your personal information for the following purposes:

• To fulfill and manage your tour bookings and book purchases.
• To send you tour itineraries, updates, and important pre-tour information.
• To communicate with you regarding your enquiries and provide customer support.
• To send you marketing communications and newsletters (only if you have opted in).
• To analyze and improve our website's performance and user experience.

5. Who We Share Your Data With

We do not sell your personal data. We may share your information with trusted third parties strictly to facilitate our services, including:

• Service Providers: Secure payment processors (e.g., Stripe) to securely process your payments.
• Tour Partners: Regional transport partners, hotels, venues, or accommodation providers (only if strictly necessary for fulfilling a specific tour arrangement you have booked).
• IT Services: Website hosting and email marketing platforms used to deliver our communications securely.

6. Your Data Protection Rights

Under GDPR and CCPA/CPRA, you have significant rights regarding your personal data:

• The right to access: You can request to view copies of your personal data.
• The right to rectification: You can request that we change or correct any information you believe is inaccurate or incomplete.
• The right to erasure: You can request that we completely delete your personal data from our systems (also known as the right to be forgotten).
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data under certain conditions.

To exercise any of these rights, please contact us using the details below. We have one month to respond to your request.

7. Contact Us

If you have any questions about this Privacy Policy, the data we hold on you, or if you would like to exercise one of your data protection rights, please do not hesitate to contact us.