Refund Policy

We understand that plans can change. This policy explains how to cancel a tour booking and when you are entitled to a refund.

1. Tour Cancellations

• More than 48 hours before the tour: You may cancel and receive a full refund.
• Within 48 hours of the tour: Cancellations, changes, and no-shows are non-refundable.

The 48-hour window is counted from the scheduled start time of your tour (Irish time) to the time we receive your cancellation request.

2. How to Cancel

Cancellations cannot be made online. To cancel, you must contact us directly and include:

• Your full name and the email address used for the booking
• Your booking reference (found in your confirmation email)
• The tour name and date

We will confirm your cancellation by email. Your cancellation is only valid once we have replied to confirm it.

3. Refund Processing

Approved refunds are issued to the original payment method. Please allow 5–10 business days for the funds to appear in your account, depending on your bank or card provider.

4. Tours Cancelled by Us

If we need to cancel a tour for safety reasons, severe weather, or unforeseen circumstances, you will be offered a full refund or the option to reschedule to another available date.

5. Digital Books

Because digital books are delivered instantly and cannot be returned, all digital book purchases are final. If you have trouble downloading your book, or received the wrong file, please contact us and we will make it right.

6. Questions

If you have any questions about this policy, please get in touch via our contact page or read our Terms of Service.